Eastern Mennonite University

Communications from Information Systems management to the EMU Campus Community

August 27, 2004

New Broadcast Email Digest System

There are three campus-wide email “broadcast lists” used (some would say used too much!) to inform the campus about a variety of things. These lists are also known as the “everyone”, “all-students” and “non-students” lists.

You now have “options” about the way you receive these messages. Specifically, a digest is available on 3, 6 and 12 hour cycles. The new system is now operational.

Read more about the new Broadcast Email Digest system here:
http://www.emu.edu/is/info/broadcast/digest


Change the way you receive your broadcast email messages here:
https://tcell.emu.edu/broadcast/


Posted by ruttj at 08:28 AM | Comments (0)

August 24, 2004

Standard Outage Notification System

We recognize that the EMU campus relies heavily on numerous technology services in order to perform our various campus responsibilities. Interruptions to these services cause significant problems for the EMU community. We make significant efforts to communicate details of all outages (phones, computers, network, copiers) to the campus community by posting information on the Info Systems Outages page on the web.

When you believe that a technology service outage has occurred and need information about it please check the Info Systems Outage Page (www.emu.edu/is/outages) before calling the Helpdesk. Of course, if the network or web server is down, you will have to call the Helpdesk (which is understandable).

Depending on the level and/or severity of the outage we may also post it as a Critical Information Alert (CIA) on the EMU Connection page (www.emu.edu/connection) and/or include it in the Helpdesk phone greeting.

AGAIN -- PLEASE REMEMBER: Check the Outage page FIRST (if you can get to the web) www.emu.edu/is/outages. We keep details of current outages posted here. You can also check this page for the history of past outages and most planned outages for FUTURE dates will be shown here also.

Posted by ruttj at 04:36 PM | Comments (0)

Wireless Access Points (barely) Tolerated

Info Systems understands that some students may wish to bring their own wireless access points or routers (WAPs, hereafter) to install in their Residence Hall room. These devices — while convenient for the user — present significant challenges to the network administrators, whose job is to create and maintain a stable and secure network for use by all computer users on campus.

Our preference is that students DO NOT bring WAPs to campus. However, we are willing to "give it a try" if students who want to install them will agree to the following:

1. Every network device that accesses the EMU network must be registered with the Information Systems Helpdesk.

2. All WAPs MUST be secured, at a minimum, with a 128 bit WEP.

Info Systems will periodically scan the campus and the network to find any unregistered devices or insecure WAPs. When devices are found their connection to the network will be immediately disconnected and a $25 reconnection fee will be assessed, after the student has demonstrated that the device meets the requirements outlined above.

Info Systems reserves the right to change these policies at any time. If it is later judged that student owned WAPs represent too great a threat to the stability and security of the campus network, they may be banned at any time, without advance notice.

Posted by ruttj at 04:20 PM | Comments (0)