Response to Survey 2003
After reviewing the Information Systems satisfaction survey the following potential projects/changes have been identified. They are considered top priority unless otherwise noted.
Labs |
|
| Eliminate startup errors | Yes |
| New chairs for CC223 and SC11 | No A capital request has been placed |
| Upgrade to Office XP | Yes |
| Upgrade printer in SC34 | Yes |
| Upgrade Music Lab | Yes |
| Improve
signage in lab (noise, high tech services, scanners use, etc.) |
No needs to be done |
Student Computing |
|
| Increase places laptops can connect | Yes |
| Implement Wireless | No project for 2004 |
Customer Service |
|
| Develop a proceedure for unexpected system outages | Yes |
| Put Webmail users guide on web | Yes |
| Publize Office Tutorials | Yes |
Faculty/Staff Hardware & Software |
|
| Visit each computer and upgrade: MS Office, RAM, mouse, monitor | In
Process |
| Provide support for department databases/software | Insufficient IS resources |
| Provide support for Goldmine | Yes |
| Provide remote access to EMU systems |
Limited |
| Put Webmail users guide on web | Yes |
| Make email client available for faculty/staff | Yes |
| Change timeout settings | Yes |
