Response to Survey 2006
Information Systems takes the annual survey seriously, and uses your feedback to continuously improve quality and gauge the interest in new technologies. After reviewing the 2006 survey the following potential projects/changes have been identified. They are considered top priority unless otherwise noted.
Goals |
Team Responsible |
Completedas of March 15, 2007 |
|---|---|---|
| Evaluate the legacy Student Information System (AS/400) for replacement | Administrative Computing | In Process |
| Standardize an emu.edu email address for all students and employees | Director | In Process |
| Upgrade classroom projection systems in Seminary 123 and Campus Center 229 | Instructional Technology | Yes |
| Increase network storage space for students | Network Services | Yes |
| Increase email space for students | Network Services | Yes |
| Provide web based access to network files | Network Services | In Process |
| Increase Internet bandwidth | Network Services | Yes |
| Increase the number of wireless hotspots | Network Services | Yes |
| Increase stability of the Internet connection to the Lancaster site | Network Services | Yes |
| Switch Library OPAC computers to Windows | User Services | Yes |
| Define and communicate PDA support. - See new policy | User Services | Yes |
| Replace all photocopiers | User Services | In Process |
There were other issues raised on the survey that could not be summarized by a goal. These are categorized below with responses.
Oracle Calendar
- I would like a shared calendar for my department: No problem. Just contact the Help Desk.
Computing Resources
- I would like a printer in my office: Networked printers are supplied in common areas and are upgraded as needed. Printers are only supplied for individuals when the networked printer is far from their office. Color printers are purchased through InfoSys with departmental funds.
- Our departmental printer is too slow or too old : Networked printers are replaced when they no longer function. If you are having problems with your printer, contact the Help Desk.
- My computer is slow or I would like a new computer: InfoSys is working hard to fufill the four year replacement cycle. Last year we implemented a plan that will guarantee faculty and staff receive a one year old computer every three years.
- I would like an LCD monitor: It is our intent to make these widely available over the next two years depending upon financial resource constraints. Contact the Help Desk if your department is willing to fund the LCD monitor and we will facilitate the purchase.
- I think faculty should have the option of a laptop : The Technology Resource Allocation Policy outlines the proceedure for users who feel their job requires them to have a portable computing solution. Contact the Help Desk if this is something you would like to pursue.
- Is there an alternative to Webmail : Yes. Faculty and staff who would like an alternative to Webmail should contact the Help Desk. We support Outlook for Windows and OS X Mail for Macintosh.
Training
- I would like training on...: From time to time we are able to offer informational sessions over lunch, or training on a new system. Unfortunately InfoSys does not have the resources to offer training on a regular schedule. It is dependent upon our workload. However if you have questions about any of the EMU systems or software, contact the Help Desk.
