Issues and questions
For website questions or problems, first contact the web content manager/strategist, who manages event information and links, related images, and assignment of user-access levels. Interface issues and technical problems will be referred to the IS department.
Projects should be initiated via the web project request form.
University Web Staff
The marketing web team works closely with the IS department’s applications development team to form Web Work Team, the university committee that provides oversight to the website as a whole, ensuring continuity in content, technical standards, design standards, usability, new media, instructional technology and more.
While the applications development team handles all aspects of website hardware and software, programming and integration with other database systems, the marketing web team manages overall web design, online photography, videography, redesigns and graphics, new site creation, content changes, website navigation, administration of the CMS, and other advanced web projects. Campus clients submit digital project requests via the online web request form.
Form Usage Across the emu.edu Website
Event registrations are processed by auxiliary services staff via regonline.com. Free event websites are provided by regonline.com. Registration forms are not integrated with the EMU website; rather, auxiliary services staff work with EMU web staff to brand the form to meet the EMU visual identity standards.
All applications to programs of study and class registrations should be routed through JICS, or Jenzabar/EX, to provide seamless integration with the EMU student information system.
Contribution and donation forms are housed within the advanced Machform feature OR managed by the business office staff person named as administrator of the payment system. Faculty and staff work with marketing web staff on creation and integration of these forms into existing web content.
Web Editor Training
Our institutional website houses tens of thousands of interlinking web pages and many more images, videos, podcasts and more. To effectively maintain the information on our institutional website, each program on campus should have at least one staff member tasked with:
- reviewing their program’s online information regularly
- updating program text within EMU’s CMS (content management system)
The following trainings are offered once a semester, usually in conjunction with fall faculty/staff conference and spring staff development sessions.
Beginning web editors may join a “refresher course” that will include hands-on training at a PC workstation and time for questions afterward. We’ll provide a brief overview of emu.edu and your role as a web editor before guiding you quickly through creation of a page, attachment of accompanying documents and links, and more. Bring questions for a a Q&A sessions at the end. (This offering is for beginners or departmental web editors in need of a skills refresher.)
Intermediate web editors may join marketing web staff for a “Q&A session” or round table. These drop-in sessions are great opportunities for 1:1 instruction and other assistance. (This offering is for departmental web editors who are already comfortable with the web editing process.)
EMU Events Calendar
EMU faculty and staff are expected to add program event information to the online calendar system via emu.edu/events/admin.
All faculty and staff have access to the system via their Royals username and password. Special users are granted additional access – such as the power to delete events – by the web manager/strategist in the marketing department. Students who coordinate events are granted access via their work-study accounts as needed.
Event issues such as a request for use of space, or an apparent conflict of events, are directed to the assistant to the president.
The assistant to the provost maintains the offline university academic calendar and reviews the online events system for verity at the beginning of each academic semester. The content manager verifies this process each semester.
Image Permission Forms
- The marketing department maintains permission forms for undergraduate and graduate students.
- CJP maintains separate forms for CJP graduate program students and SPI participants.
- Matthew Hunsburger maintains a separate form for guests featured in EMU podcasts.
Opinion and Program Blog Policy
Blogs and blog culture have changed significantly since EMU first started hosting blogs over a decade ago. As an efficient way to manage EMU messages, all opinion-based blogs will be moved off the EMU website in 2015. Blogs which are primarily program-based will stay within the website and EMU brand and visual identity.
EMU academic departments interested in offering opinion blogs pay for blog domain names. EMU marketing department and information systems staff are available to assist faculty and staff in utilizing Google Sites for their opinion-based blogs.
Guidelines for blog authors and editors
- Blog authors with content on emu.edu should adhere to the EMU Style Guide for Writers and Editors.
- Refrain from publishing extremely lengthy blog posts.
- Utilize EMU’s guide for Writing on the Web (PDF)
- Blogs that are not updated at least once per six months will be archived by EMU’s Web Work Team. Blogs that are not updated in 12 months will be removed.
- Please remember your EMU blog reflects upon your academic program and the university in general.