Frequently Asked Questions
How will I receive my bill for the fall semester?
- Near the end of June students will receive a message in their EMU email asking them to activate their Student Account Center. The Student Account Center will allow students to view their bills, make payments, and set up monthly payment plans all in one location.
When will I receive my bill for the fall semester?
- EMU will bill for the fall semester the first week of July. You will be notified at that time that your statement is ready to view through your Student Account Center.
What is the meal plan policy?
- Students living in traditional residence halls (Northlawn, Roselawn, Maplewood, Elmwood, or Cedarwood) are required to have a full meal plan (continuous service and $100 Royal Cash).
- Students living in Hillside or Parkwoods are required to have a 60 Block meal plan (60 meals during the semester and $50 Royal Cash). Residents of Hillside or Parkwoods who are seniors and 21 years of age are not required to have a meal plan. A continuous service plan can be added for an addition cost; changes must be made during the first ten days of classes.
- Please note: Royal Cash is money that can be used in the EMU snack shop, the Royals’ Den.
- For questions regarding the meal plan policy, please contact Student Life or Dining Services.
Why does my work study eligibility show on my award letter but not on the cash payment due worksheet?
- Work study funds are earned at your work study job and cannot be used as prepayment on your account. You will be sent a paycheck on the 15th of each month for hours worked during the previous month.
What if I cannot pay the amount due by the week before classes begin?
- Consider using Tuition Management Systems to “spread out” the payments. Contact TMS through your Student Account Center, at emu.afford.com, or by calling 1-800-356-8329.
- Call the Financial Assistance Office, to inquire about Alternative Loans: 1-800-330-9683 or locally call 432-4137.
If I participate in TMS, how will those payments be reflected on my statement of account?
- TMS will notify EMU of your contract amount. EMU will apply your semester contract to the Tuition Account, shown on your statement as “TMS Contract”.
What if my Direct and PLUS loans will not be here before the payment due date?
- All financial aid, including processed loans, will be taken into consideration.
- If loans are not processed before August 20th payment should be made from personal funds. When the loan is received and the student account shows a credit balance, you may request a refund of the credit.
Can I bring my payment with me on registration day?
- We strongly encourage payments to be mailed by the due date.
- Bringing payments on registration day may cause a delay in your registration.
What are the Hope Scholarship and Lifetime Learning tax credits that I have been hearing so much about?
- The Taxpayer Relief Act of 1997 (TRA ’97) created the Hope Scholarship Credit and Lifetime Learning Credit, two measures designed to give families some relief from the costs of higher education.
- The U.S. Department of Education has established a website to provide students and their families with more information on TRA ’97: http://www.ed.gov/offices/OPE/PPI/HOPE/index.html
- We recommend that you contact your tax professional for assistance in determining how these tax measures may impact your personal tax situation. Your tax professional can also help you plan the timing of your tuition payments to maximize the tax benefit of these credits.
Contact us at the Student Accounts Office: (888) 432-4112 or (540) 432-4114