General Guidelines for Event Planners
Application/contact person | Conference coordinator | Contract | Event Description | Keys | Registration
Telephones & Messages for Guests | Insurance | Athletic Facilities | Posting of Signs | Advertising
Campus
Parking Policy
| Dining
Services | Policies | Extra
Services | Contact
Application/Contact Person
The
first step in reserving facilities is to fill out an application and mail it to our office with the application fee of $25. To avoid conflicting
instructions, select one
person who will conduct all negotiations with EMU personel
and make ALL arrangements and requests. This person
is called the "contact."
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Conference Coordinator
We will appoint a Conference Coordinator and ALL
requests for equipment, meeting rooms, lodging, special meals,
etc., are to be addressed to the Conference Coordinator. Several
weeks before your conference/event, all information will be
handed off to a designated staff member who will handle the
daily running of your conference/event with the assistance
of other staff from our office.
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Contract
Contracts
are issued in January and must be signed and returned by the
last week in February. At this time, a $1000.00 deposit is
required by the conference. The amount of the deposit is negotioable
for non-conference related groups. This is the time to confirm
arrangements with your conference and request reccreational
facilities, Snack Shop hours, audio/visual equipment, and
food service arrangements for breaks, banquets and social
events.
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Event Description
After proper planning, the Conference Coordinator or student staff member will write an "Event Description" with instructions to all campus personnel who will be involved in support of that conference/event. A copy is sent/emailed to the "contact" and the "contact" is asked to carefully examine the document and request changes if it is not correct in every detail.
The information for this document, along with program details, must be received by Eastern Mennonite University not less than two weeks prior to your conference/event date. Meal serving hours, assignment of rooms, audio/visual needs, room set-ups and other program details will be strictly handled according to the "Event Description."
Since
the college personnel in charge of those areas cna only suppose
that the Event Description was designed for the convenience
of your conference/event, they should not be asked to make
exceptions or changes. Special requests should be made
by your contact person to the student staff member handling
your conference/event.
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Keys
If
your conference/event requires keys for apartment or dorm
rooms, those keys must be requested at the signing of the
contract. Keys will be assigned by the Conferences & Events
staff according to the conference planner's housing chart
or room assignment list which must be received in our office
five business days before the conference arrives on campus.
There will be a $25.00 charge for lost dorm keys and a $100.00
charge for lost building master keys. There are push button
access combination locks on all main entrances and some internal
doors of all dorms. These access codes will be given to each
individual at registration, along with their key.
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Registration
Your
conference/event registrar is responsible for handling registration.
That person registers attendees, accepts payments, assigns
dorm rooms (and provides our office with assignments five
business days before the conference), distributes meal cards
and takes care of similar details. The Conferences & Events
Office will provide meal cards and assist your registrar,
if requested, by suggesting efficient procedures. Our staff
is also available to issue leys at the registration location.
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Telephones & Messages for Guests
Telephones are available around the campus for local calls (dial 9 for an outside line). Guests may make long distance calls from EMU hall phones only by using an 800 number or a calling card. In the case of an emergency, guests should dial (9) 9-1-1.
The Information
Office, located on the main floor of the Campus Center is
open 8:30 a.m. to 4:30 p.m. The telephone number at the Information
Office/Switchboard is (540) 432-4000. In order to facilitate
communications with persons in your group, group leaders may
request that a telephone number be assigned to the group.
Voice mail can be set up for the conference at that number,
allowing callers to leave messages for the leaders in your
group.
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Insurance
All groups using
the campus are required to provide liability insurance for
the organization and all of its participants with limits of
not less than $1,000,000 combined single limit for each person/
occurrence for bodily injury and/or property damage. The policy
should name the college as additional insured. The certificate
of insurance should be forwarded to the college 30 days before
the date of the event.
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Athletic Facilities
Tennis courts are available on a first-come, first-serve basis with nighttime lighting until 11 pm.. Bring your own tennis racquets and balls. An outdoor track is also available. Athletic equipment will be checked out to the group leaders and there will be a charge for lost or damaged equipment.
The gymnasiums, game room, and ball fields must be scheduled ahead of time through the Conferences and Events Office. Use of the Climbing Wall and the Fitness Center requires scheduling in advance and completed waiver forms. These forms will be provided to the group leader when the space is reserved.
An EMU monitor
is required during the use of indoor facilities. Only
athletic shoes with non-marking soles are permitted on the
gymnasium floor. Bare feet, sock feet and other shoes will
not be permitted.
Food and drink are not permitted in the gymnasiums or the
game room.
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Posting of Signs
Signs or posters placed on glass, painted or papered walls should be hung with with Plastitack. Please do not use tape or thumbtacks. Plastitack is available in the Campus Bookstore.
Signs along major
routes point the way to EMU. Let us know if you would like
us to provide signs on campus pointing the way to registration.
Area and campus maps are available from the Conferences and
Events Office for you to copy and distribute to members of
your group.
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Advertising
You
may wish to advertise or sell products or services relating
to your group. Permission to do so must be secured in advance
from the Conferences and Events director.
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Campus Parking Policy
For practical
purposes, Eastern Mennonite University is considered a "walking
campus" and we discourage the use of motor vehicles on
campus while attending your conference or event. We appreciate
your cooperation in leaving your vehicles parked in the designated
parking areas. Areas marked with a yellow curb are no parking
zones. Please also observe all posted parking signs (reserved
spaces and handicapped parking).
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Dining Services
Food service on the EMU campus is provided by Pioneer College Caterers USA. Arrangements for food service, including banquets, receptions, snacks, etc. for summer groups will be made by the Director of Conferences and Events with the Food Service Director. Meal times should typically fall between 7-8 a.m. for breakfast, 12 noon-1 p.m. for lunch, an 5-6 p.m. for supper. These times may be negotiated due to having multiple groups on campus at one time, or due to group size. (Review the catering menu.)
Most meals are eaten in the air-conditioned main dining hall, with a seating capacity of up to 320. Three smaller dining rooms are also air-conditioned and may be reserved upon request. The East Dining Room seats 30, the South Dining Room seats 16, and the West Dining Room seats 72.
In order for us ot handle your conference/event as efficiently as possible, we ask that meal hours be strictly adhered to and meal cards be presented at every admittance to the Dining Room. This is especially important when more than one large group may be on campus and when conferences may be assifned a specific period of time for their meal. EMU meal cards are used to identify members of a particular group as they go through the cafeteria line in order to facilitate accurate billing.
Each meal card has a bar code that is scanned upon entry.
Billing is based on the number of meals consumed or the guaranteed
number of meals, whichever is the higher figure. Children
MUST be accompanied by their parents/chaperone.
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Policies
Since it is out intention to establish a congenial, comfortable relationship with clients, we are reluctant to post a set of "rules." However, the distinctiveness which attracted you to Eastern Mennonite University can best be protected for you and other conferences if we clearly state what practices are required.
- The posession
and /or use of tobacco and/or alcohol is NOT permitted on
campus.
Tobacco/and or alcohol found on campus may be confiscated and persons in possession of such items may be asked to leave the campus. Use of tobacco is occasionally permitted in designated areas outdoors by special arrangement. The group will be subject to a fine of $50 for violations of the smoking prohibition in buildings. - NO PETS are permitted on campus.
- The cost of any damage to facilities and equipment will be billed to hte conference, which can then be billed to the person responsible.
- Unmarried persons of the opposite sex are not permitted to room together.
- For the safety of all of our guests, skateboards and rollerblades are not permitted on campus.
- After midnight, persons under 16 must be in the dorm unless accompanied by an adult.
- Children and teenagers are to be supervised at all times. (recommended 1-10 ratio)
- Check-out time from all dorms is 9:00 a.m. unless special arrangements have been made in advance.
Extra Services
Upon request, our office will endeavor to engage special personnel or services for your conference, or to direct you to a reliable source. These personnel or services are to be paid for by your conference/event. Return to top

