Issues and questions
For website questions or problems, first contact the web content manager/strategist, who manages event information and links, related images, and assignment of user-access levels. Interface issues and technical problems will be referred to the IS department.
Projects should be initiated via the web project request form.
University Web Staff
The marketing web team works closely with the IS department’s applications development team to form Web Work Team, the university committee that provides oversight to the website as a whole, ensuring continuity in content, technical standards, design standards, usability, new media, instructional technology and more.
While the applications development team handles all aspects of website hardware and software, programming and integration with other database systems, the marketing web team manages online photography, videography, redesigns and graphics, content changes, website navigation, administration of the CMS, and other advanced web projects. Campus clients submit digital project requests via the online web request form.
Form usage across the emu.edu website
Event registrations are processed by auxiliary services staff via regonline.com. The resultant form is not integrated with the EMU website; rather, auxiliary services staff work with the EMU web designer to brand the form to meet the EMU visual identity standards.
All program and class applications should be routed through JICS, or Jenzabar/EX, to provide seamless integration with the EMU student information system.
Contribution and donation forms are housed within the advanced machform feature or managed in TMS by the business office. Faculty and staff work with marketing web staff on creation and integration of these forms into existing web content.
Web editor training
Our institutional website houses more than 30,000 interlinking web pages and many more photos, videos and podcasts. To effectively maintain the information on our award-winning website, each program on campus should have at least one faculty or staff member tasked with:
- reviewing their program’s online information regularly
- updating program text within the CMS (content management system)
The following trainings are offered once a semester, usually in conjunction with fall faculty/staff conference and spring staff development sessions.
Beginning web editors may join a “refresher course” that will include hands-on training at a PC workstation and time for questions afterward. We’ll provide a brief overview of emu.edu and your role as a web editor before guiding you quickly through creation of a page, attachment of accompanying documents and links, and more. Bring questions for a a Q&A sessions at the end. (This offering is for departmental web editors in need of a skills refresher.)
Intermediate web editors may join marketing web staff for a “Q&A session” or round table. Those registered will have an opportunity to submit questions via an online form 1-2 weeks before the session. The most popular questions will headline our time together. (This offering is for departmental web editors who are already comfortable with the web editing process.)
EMU events calendar
EMU faculty and staff are expected to add program event information to the online calendar system via emu.edu/events/admin.
All faculty and staff have access to the system via their Royals username and password. Special users are granted additional access – such as the power to delete events – by the web content manager/strategist. Students who coordinate events are granted access via their work-study accounts as needed.
Event issues such as a request for use of space, or an apparent conflict of events, are directed to the assistant to the president.
The assistant to the provost maintains the offline university academic calendar and reviews the online events system for verity at the beginning of each academic semester. The content manager verifies this process each semester.
Image permission forms
- The marketing department maintains permission forms for undergraduate and graduate students.
- CJP maintains separate forms for CJP graduate program students and SPI participants.
- Matthew Hunsburger maintains a separate form for guests featured in EMU podcasts.
Opinion and program blog policy
Blogs and blog culture have changed significantly since EMU first started hosting blogs over a decade ago. As a way to manage EMU messages in the most efficient manner, all opinion-based blogs will be moved off the EMU website in 2015. Blogs which are primarily program-based will stay within the website and EMU brand and visual identity.
EMU academic departments will pay for blog domain names for blogs previously hosted on our public website. EMU marketing department and information systems staff will assist faculty and staff in utilizing Google Sites for their opinion-based blogs. Website staff will also preserve previously posted content and orient faculty and staff bloggers to any new software necessary in this change.
Guidelines for blog authors and editors
- Blog authors should adhere to the EMU Style Guide for Writers and Editors.
- Refrain from publishing extremely lengthy blog posts.
- Utilize EMU’s guide for Writing on the Web (PDF)
- Blogs that are not updated at least once per six months will be archived by EMU’s Web Work Team. Blogs that are not updated in 12 months will be removed.
- Please remember your EMU blog reflects upon your academic program.